Announcement from Fish 4 Pets Ltd
Published on 12th Dec 2023
Please find below an important communication from Sarah Fowler, CEO of Fish4Pets Ltd.
Dear Customer,
I am writing to you as a valued customer of Fish4Pets to personally update you about some changes and how we will support you moving forward.
Fish4Pets is a global brand with distribution in over 35 countries around the world, with many valued customers and partners, and most importantly many happy, healthy dogs and cats enjoying our products every day.
Over the last 18 months we have all seen changes in the global economy. Double-digit inflation has affected most businesses and households here in the UK, and now we are seeing significant deflation occurring in Asia, particularly in China.
For Fish4Pets, like many other businesses, this has been a challenging period and the downturn in China this year has resulted in the need for a review of our business operations.
Unfortunately, and with much sadness, as part of this review, our UK Sales Representatives roles have been made redundant and we must now say goodbye to Judith Laurie and Patina Pickard.
Judith and Patina have been instrumental in developing the Fish4Pets brand in the UK through their excellent work with pet specialist retailers like yourself and we are very sad to lose such valued colleagues. I am sure you will join me in wishing both of them the very best for the future.
Moving forward we’ve reviewed how we can best support you and for all orders from 1st January 2024 we now ask that you purchase Fish4Pets products via one of our dedicated wholesale partners: Pedigree Wholesale.
If you don’t currently have an account with Pedigree Wholesale, please find contact information below to get in touch with them. I know that they will be happy to help.
Alternatively, visit the New Accounts page on the Pedigree Wholesale website and complete the online application form.
Contact Details
Pedigree Wholesale
Email: sales@petproducts.co.uk
Telephone: 0115 982 3900
Name | Position/Department | Email Address | Telephone |
Michala Burgess | Customer Services Manager | michalab@petproducts.co.uk | 0115 982 3586 |
Dave Parsons | Business Development Manager South | dave.parsons@petproducts.co.uk | 07795 037496 |
David Holman | Business Development Manager West | davidh@petproducts.co.uk | 07899 662569 |
Gillian Leahy | National Account Manager | gillianl@petproducts.co.uk | 07938 377854 |
Hannah Green | Business Development Manager North East | hannah.green@petproducts.co.uk | 07899 662563 |
John Newbury | Sales Manager North | john.newbury@petproducts.co.uk | 07979 244152 |
Kevin Hayes-Heath | Sales & Support Manager | kevinh@petproducts.co.uk | 07899 662093 |
Mark Walsh | Business Development Manager North West | markw@petproducts.co.uk | 07786 738719 |
Neil Carver | Sales Manager South | neilc@petproducts.co.uk | 07990 577103 |
Nel Plunkett | New Account Applications | nel.plunkett@petproducts.co.uk | 07519 377102 |
Graeme Carrigan | Business Development Manager South | graeme.carrigan@petproducts.co.uk | 07899 662565 |
Tom Neale | Key Account Manager | tom.neale@petproducts.co.uk | 07999 027227 |
We kindly ask you to mention Fish4Pets in your correspondence.
We are pleased to continue to offer our regular monthly promotions via Pedigree Wholesale. More information on these will be found on the Pedigree Wholesale website and via their marketing communications.
If you would like to talk about any aspect of this or your account details, we would love to hear from you. Please get in touch with either myself, Jack Sheldon or our Customer Service Team.
Click here to shop the Fish 4 Pets Range