At Pedigree Wholesale, we take the quality and accuracy of our product labelling extremely seriously. Following a routine quality check, we have identified that a small batch of this product has been mislabelled and may contain grains (rice and oats). As a responsible wholesaler, we are voluntarily recalling this specific batch to ensure complete transparency and to protect pets with grain sensitivities.

If you stock this product, please check your inventory for any packs with the affected batch code and expiry date. If found, remove these from sale immediately and contact us at sales@petproducts.co.uk or 0115 982 3900 to arrange a return for a full refund.

We also ask you to display the Consumer Product Recall Notice prominently instore and/or on your website to help inform customers.

If a customer returns this product to your store, before disposing, please log and take a picture of the product (showing the expiry date and code on the inner white tray). Once you have this, please contact us to arrange a return and refund.

We want to ensure you that this issue is limited to the specific batch detailed above, and no other Natures Deli product is affected. We sincerely apologise for any inconvenience caused and truly appreciate your support in ensuring our customers and their pets continue to receive the highest standards of care. If you have any questions, please don't hesitate to reach out.